Does your company tend to get more complaints and calls for technical support when a new version of your software is released? If so, this is most likely related to the release notes that your company distributes, or the lack of release notes.
In this course, we’ll cover the benefits of publishing release notes, when you should write release notes, and the best methods for writing and distributing release notes to help increase customer satisfaction. You’ll also receive a detailed worksheet to assist you with writing your release notes – use this worksheet each time a new version of your software product is released.
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